Zipcode/Hierarchy Mapping Process

Created by Priyanka R, Modified on Wed, 3 Dec, 2025 at 4:21 PM by JAIPRABHAT V

Case 3:

SR Always gets assigned to wrong (resigned/previous) SSS & wrong (resigned/previous) ABE.

Cause:

This issue occurs when there is a gap in the CRM Zipcode & hierarchy mapping. Please forward current mapping sheet to Central MIS in the below format.

Zipcode Mapping Format:

Hierarchy Mapping Format:

Point Of Contact:

Mapping changes:Central MIS

Mapping issues( Mapping change done,not reflected in CRM): Siebelcrmdevelopmentteam